Services
At iDR®, we offer specialized services that support every stage — from implementation to ongoing support. More than just providing technology, we deliver complete technical assistance tailored to the real needs of each project.
Training Service
At iDR® provides specialized training in home automation for distributors and installers who wish to sell, implement, or program Teletask solutions. Held periodically, this training fills a gap in the market by delivering the essential knowledge needed to implement high-quality automation systems.
Additionally, iDR® offers training across all the areas and solutions we provide, ensuring that both clients and partners gain the skills to master the technologies and fully benefit from the solutions we offer.
Technical Support Service
At iDR® we provide specialized technicians for both on-site and remote support, ensuring the full functionality and performance of our solutions. Our commitment is to deliver efficient and prompt service, minimizing downtime. This support is available for all the products we offer, ensuring the ongoing reliability of every technology.
After-Sales Support Service
At iDR®, support doesn’t end with installation. We continue to assist each client after implementation, ensuring ongoing customization of the solutions and their adaptation to the user's needs—either on-site or remotely. This service is available for all the products we offer, providing dedicated technical support tailored to each technology.
